Dear bricklady:

I think it is a good idea that when you see him you do NOT offer him solutions, like you did before. Simply because it didn’t work for you or for him. I suggest you listen way more than you talk. When talking, if I was you, I would simply repeat (in your own words) what he just said, so to make sure you understand what he said, and so that he will feel that you heard him. Following that, I will suggest nothing, no solutions. Suggested solutions will scare him.

anita