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melissHi Anita,
Here are a couple of possible solutions.
You can maybe try checking the other tab(if you have it) or adding me to safe senders list…
1. Check The Other Tab
Hotmail allows you to set up a Focused Inbox, with which your inbox will be separated into two tabs. You can set up a Focused and Other tab using which you will only be able to focus on emails important to you.
If you have set up another tab, then probably your email can be in that other tab. Check the other tab, and if you find the email there, then right-click on the email andclick on move to Focused inbox. Your email will be moved from another tab to the focused inbox
2. Checked Blocked and Safe Senders
- Click on “Options” in the upper right corner of your Hotmail screen.
- Then click the link for “Safe and Blocked Senders” in the body of the page under Junk e-mail.
- Click the “Safe Senders” link and enter the email address you want to whitelist.
- Click “Add” to put it on your list.
3.Unblocking-
If, for whatever reason, you decide that you want to begin receiving emails from the blocked person, you can navigate to the “Blocked Senders” option outlined in Step 3. Find the sender’s email address in the “Blocked Senders” list, then click “Remove from list” to unblock him. The next time he emails you, you’ll receive it in your inbox.
I copy -pasted from some instructions I found while searching on google.
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