Dear Papaya:

I share your experience regarding customer service. It really has gone down in quality big time over the years. As more and more people became able to afford services, customer service quality deteriorated, and the experience of traveling, restaurants, and so forth, deteriorated severely. So I don’t think it is anything personal, your experience in the hair salon. I suppose the person who handled your hair does not suffer from lack of customers, and if you are not satisfied, it doesn’t matter to her, makes no difference to her income. So she didn’t care.

I love papayas too!

anita