Hi Anita – thank you for this! Bella represented to me that her contractor would investigate and report! Instead, the plumber apparently, from the invoice, proceeded to fix it without checking with me first. I therefore could not get my own plumber to deal with it at a lower cost. Further it may not be what they say it is. It’s also against the law to just go into someone else’s property and then proceed to fix whatever you think is wrong with it. There could be corresponding damage.  To do that, then present me with a bill for all the investigation and plumbing costs is just wrong and utterly disrespectful. She has done that because she feels protected by “the family”.  She would not have done that to a family member.