Anita – I think by nature I am non-confrontational. Probably because of my laid-back nature. I have always been like this. Unfortunately this is not the case in dealings with my wife who is very good at upsetting my equilibrium causing deep anxiety. I am not sure if I have a problem with other aggressive people. For the last 20 years I have been working in a what is often a very difficult industrial environment dealing with customer complaints involving large sums of money. I have visited such complaining customers all over the world and things can get very heated and difficult, to say the least. I have no problems dealing with these difficult people and situations and can always maintain a cool head. Very different with dealings with my wife.