Sorry Peter,

I’ve just looked over this thread & didn’t see your original post, I’ve only seen it now? Weird!

I’ll need to re read it again because I got a bit confused with what you’re saying, once in in a quiet place later I will re read, but agree with most of what I picked up from it. I do listen calmly & I don’t allow this frustration to change my behaviours in the moment (or at least I don’t think I do) it’s more after that I look over the discussions I’ve had, especially if I see them again & they present exactly the same problem.

Anita – yes you’re right, I can do this with my mum so I should be able to do this with those students.