Hello,
I have recently started a new career in a different industry and feel totally lost. I am replacing a women who has done the job for over 25 years. she is still at the factory but in another role to expand her future job. I have been there just over 2 months struggling with her and her lack of wanting to train me in her old position. On the first day she stated she was very busy and didn’t have time for me etc etc. I think i have had a total of 8 hours of her time and to her that’s too many. How am I to do the job if I don’t know the job and when she is with me its comments like, I showed you this on the first day, I can see you don’t understand, I’ll,see you at noon but shows up at 3.30. Nothing is written down with position, no handbook, no notes just all in her head. I am taking notes and written a small book of procedures to try and understand but I still don’t get it . She came to me today and stated I need to do another task and spent a total of 1.5 hrs with me, I stated I don’t get it and she said yes you seem not to understand anything I teach you. She also stated she was training someone and it took awhile because they don’t get it!!!! On leaving she started she is now on vacation for two weeks and I need this task finished by end of October or factory can’t function. I feel lost and rejected in a way I seem to me set up to fail and the other staff around me know some of the job and when I ask for help I get the answer I don’t know but I have now found out they have done this role and do know the answers but just won’t help. I don’t want to give up and let them win but don’t want to hung out to dry when or if i don’t complete this task. What can I do to survive? I want to prove to her I am a very capable person. I can learn but she can’t teach and or doesn’t want too. Help..