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My job performance is never appreciated.

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  • #100530
    Vany
    Participant

    I get blamed on a lot for others mistakes around here. Even when I’ve instantly said that this was not my mistake, I am still blamed by my boss. This happened a few times, three to four to be exact. I’ve even had one time where the coworker who made the mistake came up and lectured me and walked me through the steps of how to prevent that mistake from happening again as if nothing was her fault.

    I am a receptionist, but throughout the weeks I started becoming more, doing more than I was hired to do, but I didn’t mind it. I didn’t mind being a receptionist, saleswoman, cashier, customer service, order creator, stock keeper, web designer, online advertiser and company writer.

    It didn’t happen because my boss told me to multi-task or that I was paid higher to put more things on my plate, it happened because a huge reason behind it is that my coworkers who are suppose to and is paid to do these things…aren’t doing them, they’re lazy.

    It’s been almost half a year and I’m doing so much more, a part of me sees this as a learning experience that’ll open more opportunities in the future. But the other part of me gets out and angry when I am blamed falsely for others mistake. When my coworkers won’t even put in their effort to do a project or serve a client that we were both assigned to serve. They get commission on every client that agrees to proceed with our prices. Our process is usually them going to meet the client, confirm the order, and then I will be arrange the collection times. But, lately, the salesman who are getting commission passes me the prices and tells me to CALL their client, when they’re suppose to give out the price. So I will be calling them, confirming the price, and making the collection arrangements, whereas the salesman does nothing and gets a bonus monthly. I am sick of this. Yes it’s a learning experience but being blamed, slaved at the office is very irritating. To top it off, no matter how much I do here, I still get a low pay(I thought I would get a raise but again, it’s been almost half a year without a raise), even without a raise I thought at least I’d get appreciate, even if not appreciated that’s fine, but I’m getting bloody blamed and nitpicked for no reason by my boss and coworkers.

    Just yesterday morning my I almost had a heart attack. My boss wanted flyer’s to pass out to pass-byers as an advertisement scheme. I had designed the flyer myself(because it’ll be an extra charge if we get other people to do it), and I had called the printing company and discuss with them about the price. I have printed out the price list for the flyer, with details of the flyer like size, type of paper and how many flyers do we want, basically all the information I can get. Then, I place it by my boss’s desks, later that day, he is reading it, he is holding it up and called me over. I went over, he told me to confirm this, and to tell them if we can get it as fast as possible. The printing company had already closed, so I called them the next day(Tuesday) and confirmed them immediately. Then the next day(Wednesday) morning, my boss holds up the printed price and information of the flyer, and called me over. He told me that this is out of our budget, and told me to see how much would the flyers be if they’re half of the size we want. I told my boss straight away that, they’re already printing it, because you’ve confirmed it on Monday night. He told me “no? I didn’t see the price” I was shocked rang up the company and they told me there wasn’t a way to pause the process or to stop it. I was in deep crap, because my boss won’t admit or can’t remember that he confirmed it with me and I was sure going to get a scolding out of him. But luckily in the end, the printing company’s boss is actually a friend of my own boss. So he dropped down the price and my boss agreed with it.

    It is little things like these where my boss says something and then he says he didn’t that makes me stress out really bad here. Again, it’s not the only time this has happened, so can you imagine my stress level and anxiety. I have experienced going days without having a good nights sleep because of something my boss said that putted me down so much. I have gone through a time where I would break down when I got home and wondered why I was so stupid and couldn’t learn anything fast enough. But I have come to the realization that it wasn’t because I was a slow learner, it was because my coworkers who were suppose to teach me things, didn’t. They never inform me thoroughly, when they do, they do it really fast or half arsed. But before I had come to realize these things, I really did believe them when they said I was a slight slacker at work(literally they expressed their opinion of me when I first started working here, and it was on the 4th day!) The first week instead of teaching me things like they’re suppose to, they mostly got me repeating the same task of copy and pasting a paragraph that described our company and send it to a list of emails. Then they wonder why I don’t know how to do other things when they never taught me.

    Anyways, I just really needed to rant. Don’t mind me. Thanks for reading if you’ve read it all the way till here.

    #100532
    Anonymous
    Guest

    Dear Vany:

    Your frustration has been heard. Unfortunately, not by the boss and co workers. I hope that there are ways for you to assert yourself with them. Decide what you are not willing to do (the tasks others are paid for, especially bonuses) and when blamed by a co worker tell her or him: You are responsible for this mistake; you made this mistake!

    I can’t think of a skill more important in one’s private and professional life than being assertive. Some people wait to be appreciated at work but often enough there is nobody there to do the appreciating. You do your best and no credit, no reward, no raises. At the same time, people get comfortable with you doing more and take advantage of you doing more.

    So you take charge and say: this is what I am willing to do. This is not my job, this is your job. If you want me to do this, then I will need to get compensated for it. Don’t wait for others to deliver justice to you, you have to fight for it. On top of doing a good job, you have to fight to be paid for it and to be respected in the work place.

    Is my input here of any value to you?

    anita

    #100535
    Vany
    Participant

    Hi Anita

    Thanks so much for replying, you have no idea how long I’ve been yearning to be heard. Thanks for the tips, but unfortunately I have said it, I have confronted them professionally about their mistakes that were blamed at me, not one apology, not anything from them, instead, they continue to twist the subject till all voices are silenced, and its tiring and exhausting to talk to someone who knows they messed things up but won’t admit, even at times they keep repeating that they’ve told me and stuff when they clearly haven’t, and I end up childishly repeating it back to them.

    The thing about the tasks that they’re paid to do, I’ve recently started telling them that I am not familiar with the task because I am not in a position to do it, they are, I have never been into any training to undergo tasks such as that. But they still “casually” hand it to me. I have tried unprofessionally ignoring it completely because they won’t acknowledge my words. It went a little like; They would tell me to do something, but that day I am thoroughly, overly, busy. I have a list of things I have to catch up on and I can predict it’ll only be done till we close or even tomorrow morning. So I honestly tell them that “I’m sorry. But my plate is really full today, I’m unable to do the favor you ask me to.”

    Their response; “No, don’t worry, you just call them after this thing you’re writing.”
    Me; “No, I told you I don’t have time, my client is in a rush and I’ve got a deadline.”
    Them; “You just do it after you’re done writing yeah.” They walk off.

    And so, as childish as this may sound, I ignored him after my attempts and in the end they notice that I haven’t done the thing they “ordered” me to, they show an attitude and an expression on their face as if it’s my fault they won’t listen.

    I am planning to leave my work-field, not now, but I am planning first before I do anything. I kind of feel like I’m weak for planning to quit, like I can’t handle anything, but I’m tired of not being heard of, I’m tired of not getting justice in the office even by my own boss. He asked me about this thing that was messed up, it clearly had the name of the person who did it, we sign them, and it was not my signature, nor my name, but he blamed me, I politely told him I am not the one who made the mistake and he still blamed me like I’ve never said anything. This was when I was surprised, shocked, and lost a little respect for him. Because he was a good boss, he was the one who interviewed me, he was a cool guy, but as I started working, as he knew me more, he felt comfortable scolding me, either if he’s in a bad mood, or he’s fast too name a person when it comes to mistakes in the office.

    It seems like as assertive as I can get, people here just don’t seem to care.

    #100561
    Anonymous
    Guest

    Dear Vany:

    The example you gave in quotes, is “they” referring to a supervisor? If so, then you should be doing what he told you to do after that writing. You are supposed to follow instructions (aka orders) unless the instruction is to do something illegal.

    If the instruction by your boss is what task to do next and that next task is not what you planned, then this is not the place to assert yourself. It is not your place to assert the order of tasks to be done with your boss.

    Somehow, maybe through counseling with a career advisor or the like, learn regarding your current job who to assert yourself with and about what topics, when to follow instructions regardless of your evaluation that the instructions don’t make sense, when not.

    You have multiple people you are dealing with at work and different assertive practice is needed with the different people.

    Learn to be assertive in the context of your current job, for as long as you are there. Only it is not as simple a skill as you think it is because of the variety of people there: assertiveness with a co worker should be different from assertiveness with a superior at work.

    And then it is the wording of an assertive statement and the follow up.

    anita

    #100563
    Anonymous
    Guest

    Correction about following the boss’s instructions as long as the are legal- AND as long as those instructions are not clearly outside your job description. As an assertive employee you should have a job description.
    anita

    #100584
    Icy
    Participant

    I’ve tried to post a few times and for some reason my post isn’t getting through. So I’ll try this again. I know how you feel Vany. I deal with this kind of thing on a daily basis. I don’t believe because you are receptionist it means that you should be taken advantage of and thrown work that is not yours and treated unfairly. I have a blog that talks about this exact issues because it affects so many people that work in the receptionist/admin jobs. Fee free to stop by if you’d like at aforassistant.com

    I’m sorry you are going through this. It is a horrible feeling when you feel like your supervisors aren’t listening and/or not treating you right. I’ve dealt with this a lot, especially recently. Sometimes it just doesn’t matter how many times you try and stand up for yourself or take it to a higher supervisor…it just falls on deaf ears. At that time I think it is time to find another place of employment. I know that is easier said than done though.

    #100585
    Vany
    Participant

    Sorry if I didn’t give enough details on “they”, no they aren’t my supervisors, I listen to my boss’s orders even if its out of my workfield, but the “they” are just my coworkers who are on the same level as me.

    #100586
    Vany
    Participant

    @Icy,

    It feels good to know I’m not the only one out here(not that I’d wish this upon anyone because it’s terrible!), it’s like no matter how much you put it into words it’s just not enough to get if off your chest. I will check out the website you blog on. Thanks for letting me know about it.

    • This reply was modified 8 years, 1 month ago by Vany.
    #100588
    Icy
    Participant

    No problem Vany. I just want to give ya a big hug! It’s rough. I’ve got a certain coworker myself that seems to get away with doing very little and was even demoted due to her performance. Yet, in this new position, which is equal to mine, she continues to do very little and when the supervisors get tired of it they take that duty away from her and give it to me. It doesn’t matter if I lay the facts out about my job and her doing less than half of hers. It is frustrating so much when you feel you aren’t heard.

    I so agree again with the assertiveness but sometimes, as I said before, it doesn’t help at all when the coworkers and supervisors just don’t listen and don’t respect you enough to consider your issues with “getting dumped on.”

    #100598
    Anonymous
    Guest

    Dear Vany:”

    If “they” are your co workers, not your supervisors, instead of telling them (your quote):
    “I’m sorry. But my plate is really full today, I’m unable to do the favor you ask me to.”

    I wouldn’t say I am sorry at all. I wouldn’t apologize, that is an unnecessary gesture of submission in this context. I would say instead: “No, I will not do that.”

    Back to your quote:”Their response; ‘No, don’t worry, you just call them after this thing you’re writing.’
    Me; ‘No, I told you I don’t have time, my client is in a rush and I’ve got a deadline.’”

    Instead I would say: “No, I will not do that” I will not tell the co worker that you don’t have time etc. that suggests to her that you think you are supposed to follow her orders, only that you don’t have the time right then to follow her orders. The point you want to make to the co worker is that you are not submissive to her and you don’t follow her instructions, or orders.

    anita

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