Thank you all for your comments!

@Vince – Yeah, you’re right, I do think she realized she was in the wrong. After I calmed down a little I did feel a twinge of pity for the her at the situation (being the only one to man the shop with this horde of people).

@Inky – Heh. I’ve always fantasied about throwing some diva-level hissy fit at someone who gave me poor service. If I ever do, I’ll keep the “second class citizen” phrase at the ready.

@Anita – this is actually my second post! I posed another question about bumping into a former flame (search “We Go to the Same Temple”). You and Inky were quite helpful in dealing with that BTW. I actually had another example today at work when the receptionist at my company asked me today to fill in for her in the office activity committee’s preparations for the annual picnic. (I had no desire to get involved for a bunch of different reasons I won’t bore you with.) I said I would (*cringe*) but quickly added, “I just want to make it clear though, I’ll only be doing this one time. I’m sorry (*double cringe*) but I don’t want to be on the committee.” I ended up getting out of it, but again, I was disappointed I just couldn’t say no upfront. I’m at least proud of myself I’m at least putting boundaries – but again, I just wish I could put on my big girl pants and stop trying meet people halfway.

@Peppermint – I love that piece of info from the workshop. I’m definitely going to use it consciously now (as opposed to doing it on accident). I am working with a professional on this, but sometimes it’s good to get fresh perspectives on these things. So again, thank you.

@Kat – Yes, people are strange…but I also know we’re all doing the best we can. I’m hoping the cashier uses this a learning experience…just I have.