Well emotional intelligence takes time -one doesn’t unlearn old responses and habits built up over years in few moments just by reading books or seeing videos.
What helps most though is concentration and deattachment – to be present where you are and also be able to shift your focus away when really required…so for instance when you are eating dinner for even 20 minutes with someone, really just be thinking of the dinner and the moment. You aren’t in court room anymore for those 20 minutes. Do not worry about any calls. Just be there, really there. Allow yourself that form of relaxation for few times a week. To really space out and rest without the sleep. That takes emotional regulation, a part of emotional intelligence.
There are other things that too like relationships, own interests, other goals. Your job doesn’t represent all the type of people in the world or every situation – a set of bad situations no doubt but not the entire thing.
And yes everyone slips up here but patience is like a muscle, it requires regular training.
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