Keenan Cullen is passionate about becoming the very best communicator he can possibly be. If you want to learn more about what he’s discovered about dealing and relating with people effectively, visit his blog or sign-up for his free weekly articles at keenancullen.com.
“To meet complaint with unrequested council earns for the advisor a fortune of hidden contempt.” ~Greek Proverb
When people start dumping their complaints and woeful stories on you, how do you respond?
Do you see it as your golden opportunity …
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